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Confidentiality Agreement

Privacy & Security

Basic information about the protection of personal data transferred to is given below. Gümrük Boutique Personal Data Protection Law No. 6698 ("KVKK") art. In order to fulfill the disclosure obligation arising from Article 10, we present the following explanations to the attention of our customers and third parties who use our website and/or mobile applications. Gümrük Boutique reserves the right to update this Statement on the Protection of Personal Data at any time within the framework of any changes that may be made in the current legislation.

What is the legal basis for Gümrük Boutique's collection of personal data?

There are regulations in various laws regarding the use of our customers' personal data. First of all, the principles of protection of personal data are determined by KVKK. In addition, Law No. 6563 on the Regulation of Electronic Commerce also contains provisions regarding the protection of personal data. In some cases, criminal sanctions are foreseen for the protection of personal data through the provisions of the Turkish Penal Code No. 5237. On the other hand, data must be collected and used in order to fulfill our obligations arising from the Consumer Protection Law No. 6502 and the Distance Contracts Regulation.

What methods does Gümrük Boutique use to collect personal data?

The data provided by our customers who make transactions on the website or mobile applications are processed by Gümrük Boutique in accordance with the consent of our customers and the provisions of the legislation. website, which belongs to Gümrük boutique, is a site that uses cookies. Cookie; It is a file consisting mostly of letters and numbers that is stored in the internet browser or hard disk of the device in use, allowing the device in question to be detected. In order to provide better service to its visitors and within the framework of its legal obligation, will collect, process, share your navigation information with third parties and store it securely, provided that it is not used outside the purposes and scope specified in this Statement on Protection of Personal Data. cookies; It stores the information it collects through log files, empty gif files and/or third-party sources to create a summary of your preferences. in order to make special promotions for you, to offer promotions and marketing offers, to improve the content of the website or mobile application according to you and/or to determine your preferences; may track your navigation information and/or usage history on the site. may match the information collected from you on the site by different methods or at different times, such as information collected online and offline, and use this information together with information obtained from other sources such as third parties. uses session cookies and persistent cookies in its mobile application. The session ID cookie expires when you close your browser. A persistent cookie remains on your hard disk for a long time. You can remove persistent cookies and reject both session cookies and persistent cookies by following the instructions provided in the "help" file of your internet browser or by visiting "" or "". If you reject persistent cookies or session cookies, you can continue to use the website or mobile application, but you may not be able to access all functions of the website or mobile application or your access may be limited.

How Are Website Cookies Used? cookies; It uses it to remember your preferences and personalize your use of the website/mobile application. This usage includes cookies that record your password and ensure that your website/mobile application session remains open at all times, thus saving you from the trouble of entering your password more than once on each visit, and cookies that remember and recognize you on your subsequent visits to the website/mobile application.

Including tracking how you use the website/mobile application, such as where you connect to the website, what content you view on the website/mobile application and the duration of your visit; uses it to determine how you use the website/mobile application.

Cookies on the website are used for advertising/promotional purposes to offer content and advertisements more relevant to your interests and you. In this way, when you use the website or mobile application, it offers you more suitable content, personalized campaigns and products, and does not offer content or opportunities that you have previously stated that you do not want.

How does the Website use third-party cookies for advertising and retargeting? website cookies also a; may use search engines to activate "advertising technology" to serve you advertisements that it thinks may be of interest to you when you visit the website, mobile application and/or the websites where the website advertises. Advertising technology uses information about your previous visits to the website/mobile application and the websites/mobile applications where the website advertises in order to offer you special advertisements. While presenting these advertisements, a unique third-party cookie may be placed on your browser so that the website can recognize you. You can remove persistent cookies and reject both session cookies and persistent cookies by following the instructions provided in the "help" file of your internet browser or by visiting "" or "".

For what purposes does Gümrük Boutique use personal data?

Gümrük boutique will be able to record, store, update, disclose, transfer, classify and process your personal information to third parties in cases and to the extent permitted by the legislation.

Your personal data is used for the following purposes:

To confirm the identity information of the shopper/buyer through the website/mobile applications, to record the address and other necessary information for communication, to communicate with our customers regarding the conditions, current status and updates of the contracts we have concluded under the distance sales contract and the relevant articles of the Consumer Protection Law. to provide the necessary information, to organize all records and documents that will be the basis for the transaction in electronic (internet/mobile etc.) or paper environment, to fulfill the obligations undertaken in accordance with the distance sales contract and the contracts we have concluded under the relevant articles of the Law on Consumer Protection, to fulfill the obligations regarding public security. To be able to provide information to public officials on matters upon request and in accordance with the legislation, to provide a better shopping experience to our customers, to provide information to our customers about our products that our customers may be interested in, "taking into account the interests of our customers", to convey campaigns, to increase customer satisfaction, to provide information to customers who shop from the website and/or mobile applications. To be able to know our customers and use them in customer environment analysis, to use them in various marketing and advertising activities and in this context to organize surveys in electronic and / or physical environment through contracted organizations, to offer suggestions to our customers by our contracted institutions and solution partners, to inform our customers about our services, to complain about customer complaints about our services. We use these cookies in order to evaluate and evaluate your suggestions, fulfill our legal obligations and exercise our rights arising from the current legislation.

How does Gümrük Boutique protect your personal data?

Personal data shared with Gümrük boutique is under the supervision and control of our company. Gümrük Boutique has undertaken the responsibility as data controller to establish the necessary organization and to take and adapt technical measures in order to protect the confidentiality and integrity of information in accordance with the relevant legislation in force. Being aware of our obligation in this regard, we carry out penetration tests at periodic intervals in accordance with international and national technical standards regarding data privacy, and we would like to inform you that we always update our data processing policies in this context.

Does Gümrük Boutique share your personal data?

Sharing of our customers' personal data with third parties takes place within the framework of the customers' permission, and as a rule, personal data is not transferred to third parties without our customers' consent. However, personal data is shared with courts and other public institutions due to and limited to our legal obligations. In addition, personal data is transferred to contracted third parties in order to provide the services we undertake and to control the quality of the services provided. Necessary technical and legal measures are taken to prevent rights violations during data transfer to third parties. However, Gümrük Boutique is not responsible for any violations that occur due to the data protection policies of the third party receiving personal data and in the risk area under the responsibility of the third party.

Your personal data will be shared with Gümrük Boutique's shareholders, our direct/indirect domestic/international subsidiaries, program partner institutions and organizations with which we cooperate in order to carry out our activities, domestic/international individuals and institutions from which we receive services for storing data in the cloud, and domestic/international persons and institutions with whom we have agreements to send commercial electronic messages to our customers. with institutions abroad, the Interbank Card Center, our contracted banks and to provide you with better service.

In order to ensure additional and customer satisfaction, it can be shared with various domestic and international agencies, advertising companies and survey companies, as well as other domestic and international third parties and our relevant business partners, within the scope of various marketing activities.

What are your rights arising from the Personal Data Protection Law?

In accordance with KVKK, your personal data;

A. . Learning whether it is processed or not,
B. . Request information if processed
C. . Learning the purpose of processing and whether it is used in accordance with its purpose
D. . Knowing the third parties to whom it is transferred domestically / abroad
E. . Request correction if processed incompletely/incorrectly
F. . Requesting deletion/destruction within the framework of the conditions stipulated in Article 7 of the KVKK
G. . Requesting notification of the transactions made in accordance with paragraphs (d) and (e) above to third parties to whom it has been transferred.
H. . Objecting to a result that is against you due to being analyzed exclusively by automatic systems
I. . We would like to remind you that you have the right to request compensation for the damage if you suffer damage due to processing in violation of KVKK.

How can I be informed about legislative changes regarding personal data?

The rights you have pursuant to KVKK are the obligations of Gümrük Boutique. We would like to inform you that we process your personal data with this awareness and to the extent required by the legislation, that in case of legal changes, we will update this information on our page in accordance with the new legislation, and that you can always easily follow the updates on this page.

How can I make sure data is kept up to date and accurate?

In accordance with Article 4 of the KVKK, Gümrük Boutique has the obligation to keep your personal data accurate and up-to-date. In this context, in order for Gümrük Boutique to fulfill its obligations arising from the current legislation, our customers are required to share accurate and up-to-date data with Gümrük Boutique. If your data changes in any way, we kindly ask you to update your data by contacting us through our company's communication channels.
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